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Improving Customer ExperienceClearAction LLC |
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5 Keys to Employee Engagement for Customer Experience
April 23, 2009 08:04 AM PDT
If CEM execution is broken, examine the foundation rather than fill potholes. Gain company-wide cooperation for customer experience strategies. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (4:48) -- Sign-up for ClearAction Newsletter. |
Podcast SummaryClearAction is a customer experience consulting firm specializing in mentoring executives for customer-focused business process improvement and customer relationship skill development. ClearAction emphasizes customer hassle prevention for greater results in customer retention and profitability. See www.ClearAction.biz About LynnLynn Hunsaker mentors executives in Customer Experience Optimization, to deliver brand promises, prevent customer hassles, minimize churn, & heighten sustained profit. See www.clearaction.biz/hunsaker.html. Fans of this ShowFavorite LinksContact MeSubscribe to this Podcast
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