x

Log In
Please log in to like this:
Email:
Password:
Log In
Forgot Password?
Not a PodOmatic member? Sign up
(It's quick and free.)
Customer Service: 'Wow' Versus 'Ow'
Loader
Loader
Podcast: Improving Customer Experience
Rank: #4685
Category: Business > Management & Marketing
City: SF Bay Area
Tell your friends about this:
50 chars max.
- or -
Post to Facebook
Facebook may ask you to re-enter your message.
Close
Link (copy to Facebook or IM):
x

Icon_infoEpisode Description

Icon_embedEmbed

Icon_subscribeSubscribe in iTunes

Icon_flagFlag

Icon_contplay Continuous Play is Off

Icon_shareShare


How to deliver 'wow' customer service by being 'w'illing to check for understanding -- on your part and on the customer's part. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (3:31)


Login to save in Playlists
Title: Customer Service: 'Wow' Versus 'Ow'
Author: Lynn Hunsaker
Description: How to deliver 'wow' customer service by being 'w'illing to check for understanding -- on your part and on the customer's part. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (3:31)

Showing of 0 comments
Show more comments
Comment on this episode:
Login to leave a comment...
x
Embed Code
After customizing your player (optional), copy and paste the embed code above. The code will change based on your selections.
Color:
Size:
300x85
440x85
620x85
Custom
Width: px
Height: 85px

Min. width: 200px

Start playing automatically?
No Yes