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Improving Customer Experience by Overcoming Ethnocentric Customercentricity
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Podcast: Improving Customer Experience
Rank: #2246
Category: Business > Management & Marketing
City: SF Bay Area
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How to keep outside-in focus and customer-centric motives for customer experience improvement. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (4:07) - Sign-up for ClearAction Newsletter.


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Title: Improving Customer Experience by Overcoming Ethnocentric Customercentricity
Author: Lynn Hunsaker
Description: How to keep outside-in focus and customer-centric motives for customer experience improvement. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (4:07) - Sign-up for ClearAction Newsletter.

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