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CEM: High ROI by Leveraging Customer Data
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Podcast: Improving Customer Experience
Rank: #2246
Category: Business > Management & Marketing
City: SF Bay Area
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How to get higher return on investment from customer surveys and other customer data, and simultaneously improve customer experience. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (3:49)


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Title: CEM: High ROI by Leveraging Customer Data
Author: Lynn Hunsaker
Description: How to get higher return on investment from customer surveys and other customer data, and simultaneously improve customer experience. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (3:49)

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