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| Podcast: | Improving Customer Experience |
| Rank: | #2246 |
| Category: | Business > Management & Marketing |
| City: | SF Bay Area |
| Title: | 4 Tips for Dealing With Difficult Customers |
| Author: | Lynn Hunsaker |
| Description: | Why do difficult situations occur with customers? Learn the 2 root causes and 4 proven steps to becoming skilled in handling difficult customer situations and having more fun in your job. From the blog Improve Customer Experience at http://customer.ology.com. (5:07) - Sign-up for ClearAction Newsletter. |