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| Podcast: | Improving Customer Experience |
| Rank: | #2246 |
| Category: | Business > Management & Marketing |
| City: | SF Bay Area |
| Title: | Customer Experience Metrics Tips: Part 2 |
| Author: | Lynn Hunsaker |
| Description: | 2 essential tips for keeping any initiative on track: #3 Predictive, #4 Sustained. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (4:54) - Sign-up for ClearAction Newsletter. |