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Measure Customer Value the Customer's Way
| Podcast: | Improving Customer Experience |
| Rank: | #6740 |
| Category: | Business > Management & Marketing |
| City: | SF Bay Area |
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Customers automatically use 50 or more metrics for any customer experience. We may be re-inventing the wheel as we strive to come up with customer metrics that spell success. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (3:14) - Sign-up for ClearAction Newsletter.
| Title: | Measure Customer Value the Customer's Way |
| Author: | Lynn Hunsaker |
| Description: | Customers automatically use 50 or more metrics for any customer experience. We may be re-inventing the wheel as we strive to come up with customer metrics that spell success. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (3:14) - Sign-up for ClearAction Newsletter. |
