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Everybody Has a Customer
| Podcast: | Improving Customer Experience |
| Rank: | #1836 |
| Category: | Business > Management & Marketing |
| City: | SF Bay Area |
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"What everyone in a company does can be reduced to one of two functions: to serve the customer or serve someone who does." (Quote from Dr. W. Edwards Deming). From the blog Improve Customer Experience at http://customer.ology.com. (2:56)-- Sign-up for ClearAction Newsletter.
| Title: | Everybody Has a Customer |
| Author: | Lynn Hunsaker |
| Description: | "What everyone in a company does can be reduced to one of two functions: to serve the customer or serve someone who does." (Quote from Dr. W. Edwards Deming). From the blog Improve Customer Experience at http://customer.ology.com. (2:56)-- Sign-up for ClearAction Newsletter. |
