Add to playlist
Comments (0)


| Podcast: | Improving Customer Experience |
| Rank: | #4685 |
| Category: | Business > Management & Marketing |
| City: | SF Bay Area |
| Title: | Do the Whole Job for Customer Experience Success |
| Author: | Lynn Hunsaker |
| Description: | Whether you’ve got external or internal customers, they expect you to ‘do the whole job’! Do the whole job and you’ll enjoy more secure customer relationships. You’ll benefit not only in the short-run, but also in the long-run as you build customer equity, lifetime value and reliable profit streams. From the blog Improve Customer Experience http://customer.ology.com. (3:40) |